Digital Transformation and the Customer Experience
We Get Customer-Centric IT.
ORCHESTRATED BY CDW.
From shoppers and patients to students and constituents, client satisfaction is key. And technology is key to client satisfaction. We can help you develop a client-centric approach to IT that increases engagement, retention and your competitive advantage.
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How Improving the Digital Customer Experience Can Grow Revenue
This infographic shows how the customer experience is becoming more digital and more immediate, with AI managing more customer interactions than ever before.
We Get Customer-Centric IT.
From shoppers and patients to students and constituents, client satisfaction is key. And technology is key to client satisfaction. We can help you develop a client-centric approach to IT that increases engagement, retention and your competitive advantage.
IMPROVE EXPERIENCES
How Improving the Digital Customer Experience Can Grow Revenue
This infographic shows how the customer experience is becoming more digital and more immediate, with AI managing more customer interactions than ever before.
IMPROVE EXPERIENCES
Market Trends: Transforming the Customer Experience
By CDW Experts
According to IDC, Canadian companies will spend more than $16 billion on digital transformation technologies in 2018, up from $14 billion spent in 2017.
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4 Simple Steps to Follow For Digital Transformation Success
Achieving digital transformation success isn’t guaranteed. But organizations hoping to enhance their customers’ experience, boost efficiency and be more competitive can follow some basic steps to increase their odds.
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Technology to Boost Retail Productivity
Numerous IT solutions are needed to support innovation in retail, including back-end infrastructure, mobile devices and management tools, data analytics, security solutions, inventory management tools and mobile beacons.
Our Approach to improving Customer experiences
PUBLIC SECTOR
OECM: Enhanced Value Offering for Ontario’s Education and Public Sectors
Buy more solutions using CDW's new OECM end-user computing devices and services agreements.
Federal Government
We can help you procure the technology you need to streamline operations and improve services. With the right solutions, you can better support both employees and citizens.
Healthcare
We can help you better support your staff so they can better support their patients. With innovative solutions that improve mobility and security, you’ll be able to streamline workflows and boost patient engagement.
K-12 Education
From classroom technologies to backend infrastructure, we can deliver the technology you need to create more collaborative learning environments, boost student engagement and improve outcomes.
Higher Education
Higher education is now as much about creative collaboration as it is books and tests. CDW demonstrates how partners can lift campus productivity and student connectivity with more secure bandwidth and fewer slowdowns.
Municipal Government
We can help you find solutions and procure technology to support public safety, smart cities and self-serve citizen services.
Retail
Today’s shoppers expect engaging and interactive shopping experiences across channels. Our experts can orchestrate customizable solutions to meet these expectations and drive competitive advantage.
Small Business
Often it's the smallest business that have the loftiest aspirations. CDW provides custom cloud, mobility and security solutions, featuring industry-leading partners, that help move your business ahead.
Financial
As technology evolves, so do customer expectations. We can help you implement technologies to improve experiences across mobile, contact centre, branch and online so you can foster loyalty and satisfaction.
Featured Partners
We get it
