Quick tech specs
- Extended service agreement
- 1 year
- 24x7
- replacement
- on-site
- response time: 4 h
Know your gear
Cisco has traditionally recognized the need for keeping up with and being ahead of technological challenges. Its software and hardware products have fueled the company's growth as the world's premier networking company. With SP Base solution Cisco offers the foundation of service provider support services. The core of the Cisco service provider (SP) maintenance services is SP Base, which includes full access to the Cisco award-winning Web site - Cisco Connection Online (CCO), Cisco IOS software updates and enhancements - available 24 hours a day, 7 days a week, 365 days a year, and ongoing use of the Cisco Technical Assistance Center (TAC).