Know your gear
The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor led training materials, web-based training materials, role-based performance support and complete documentation. Also provided is the UPK Developer, which serves as a single source development and customization tool to enable rapid content creation and customization.