Software Details
- Technical support
- Palo Alto Enterprise Support Agreement
- phone consulting
- 24x7
- Tier O
- includes Tier 1 of Focused Services
- 3 years
- response time: 15 min
Know your gear
Platinum Support, the high-end service offering, enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security Deployment. Platinum Support offers the optimal level of service for organizations that want to work directly with Palo Alto Networks to address their support needs, with 24/7, year-round availability featuring best-in-class response times and advanced assistance.