Quick tech specs
- Extended service agreement (renewal)
- 5 years
- response time: NBD
- for P/N: PAN-M-500-P-25
- advance parts replacement (for appliance with 25 devices license or log collector)
- shipment
- prepaid
Know your gear
Platinum Support offers the optimal level of service for organizations that want to work directly with Palo Alto Networks to address their support needs, with 24/7, year-round availability featuring response times and advanced assistance.