Tech specs
Brand
Check Point Software
Product Line
Check Point Direct Enterprise Support
Model
Premium PRO
Manufacturer
CHICO SOFTWARE CO.
Product Supported
Complicated network devices
Packaged Quantity
1
Pricing Units
1530 units
Coverage Period
1 Year
Service Availability
24 hours a day / 7 days a week
Service Location
Shipment
Service Response Time
Next Business Day
Service Sub Type
Replacement
System
Extended service agreement - replacement - 1 year - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday, New releases update - 1 year, Product info support - web knowledge base access - 1 year, Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday - 10 designated contacts, Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - 10 designated contacts / severity level 2, Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - 10 designated contacts / severity level 1, Technical support - remote monitoring - 1 year - 1 incident per day, Technical support - report - 1 year, Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday - 10 designated contacts
Limited Warranty
Extended Service Agreement (Additional)
Compatibility Specs
P/N: CPAP-SG1530