Know your gear
Receptionists, attendants, and operators are the face of your business. They are responsible for answering incoming calls and connecting callers to employees that can provide timely, accurate information, and quickly resolve customer issues.
Webex Attendant Console provides these users with a powerful interface to easily manage a high volume of incoming calls. It gives users instant visibility into incoming calls, calls waiting, voice queues, parked calls, key calling KPIs, the presence of employees, and access to call controls.
Webex Attendant Console is delivered through the familiar Webex App experience to provide users with seamless access to the complete suite of Webex services. It's a modern, intuitive replacement for Receptionist Client that will increase the productivity of users and enhance the customer experience.
Webex Attendant Console provides these users with a powerful interface to easily manage a high volume of incoming calls. It gives users instant visibility into incoming calls, calls waiting, voice queues, parked calls, key calling KPIs, the presence of employees, and access to call controls.
Webex Attendant Console is delivered through the familiar Webex App experience to provide users with seamless access to the complete suite of Webex services. It's a modern, intuitive replacement for Receptionist Client that will increase the productivity of users and enhance the customer experience.