Tech specs
Brand
Okta
Product Line
Okta Success Package
Model
Premier
Manufacturer
OKTA
Packaged Quantity
1
Coverage Period
1 Year
Service & Support Details
Knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday, Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 1, Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - priority 2, Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - priority 3, Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - priority 4, Web support - 1 year - availability: 24 hours a day / Monday-Sunday
Service Availability
24 hours a day / 7 days a week
Service Response Time
1 Hour
Service Sub Type
Phone consulting
Limited Warranty
Technical Support (Renewal)