Tech specs
Brand
RSA
Product Line
RSA Enhanced Support
Manufacturer
Rsa Security
Software Name
RSA Authentication Manager Enterprise Edition
Software Version
8.0
License Price Levels
1505-2500 licenses
License Quantity
1 User
Packaged Quantity
1
Coverage Period
1 Month
Service & Support Details
E-mail consulting - 1 month, New releases update - 1 month, Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - 1 month - response time: 10 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 4, Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2, Phone consulting - 1 month - response time: 4 hours - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3, Web knowledge base access - 1 month, Web support - 1 month
Service Availability
24 hours a day / 7 days a week
Service Response Time
1 Hour
Service Sub Type
Phone consulting
Limited Warranty
Technical Support
